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  • What is your cancellation policy at Mediluxe?

    Please provide timely appointment cancellations. We understand “life happens” and things come up last minute, but please understand that each time an appointment is missed, another client is prevented from receiving treatment. Therefore, Mediluxe asks that if you need to cancel or reschedule an appointment, please provide at least a 24-hour notice. 

    No show and failure to cancel within a 24-hour notice, will incur a flat rate of $100. For vitamin injection appointments, the fee is $25. This policy also applies to appointments booked with a package or membership. 

    Group appointments require at least a 48-hour cancellation notice. No show and failure to cancel within that time frame will incur a fee of $350.